New and returning PC players should see the guide below for information on how they can prepare for the updated Destiny 2 PC experience.

Review our guide on improving latency and packet loss to see if that might help. By clicking 'Accept', you agree to the updated policies documented at, Our policies have recently changed.

Navigate to the folder containing the cache directory: Press Windows Key+R to open the Run dialogue.

Clearing the Console Cache Power down the console Once the console is completely powered down, unplug the power cord from the back of the console Let the console sit unplugged for at least 5 minutes Plug the power cord back into the console and power it on Re-launch the Destiny game

By clicking 'Accept', you agree to the policies documented at, This site uses cookies to provide you with the best possible user experience. Troubleshooting the PLAY button in the Blizzard Battle.net app. When prompted to confirm storage device maintenance, select Yes. As of October 1, 2019, Destiny 2 on PC is available exclusively through Steam, and is no longer accessible through Battle.net. ©2020 Blizzard Entertainment, Inc. All rights reserved. The option to clear your cache will be at the bottom of the page. Click the "Clear Download Cache" button to clear your cache. No Play Button on the Blizzard Battle.net App, Warcraft III Error - Unable to Connect to Battle.net. You are not allowed to view this content. Resetting the cache doesn't clear the corrupt 64kb files, so in the past I've disabled the cache and manually deleted them. Click to watch this video in a web browser. No Play Button on the Blizzard Battle.net App, Warcraft III Error - Unable to Connect to Battle.net. If a Blizzard Entertainment folder exists in the directory, right-click it and select Delete. Highlight any storage device, and then press Y on your controller. A corrupted cache folder can cause issues with some Blizzard games. Click to watch this video in a web browser. Restart the Battle.net desktop app and relaunch the game. Power cycling the internet modem and/or router may resolve the issue. ©2020 Blizzard Entertainment, Inc. All rights reserved. If this happens it can cause the console and Destiny to have issues maintaining connectivity, loading some game files, or other gameplay issues.

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Navigate to the folder containing the cache directory: If a Blizzard Entertainment folder exists in the directory, right-click it and select. Why is this a problem? A corrupted cache folder can cause issues with some Blizzard games. This bug is still around, but my solution to it now has to change.A recent update to Radeon Software (the GPU software) removed the option to disable the shader cache entirely so cleaning those corrupt files isn't as straightforward. If a Blizzard Entertainment folder exists in the directory, right-click it and select Delete.


Please see below for some additional information players may want to know about clearing the console cache.

Select Clear System Cache.

Restart the Battle.net desktop app and relaunch the game. Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.

Clearing the console cache removes the temporary data and files from the cache and allows a fresh set to be downloaded and stored. By continuing to use this site, you agree to the policies documented at, Our policies have recently changed. Get it on Google play. This article had the information I needed. World of Warcraft Arena World Championship.

Navigate to the folder containing the cache directory: If a Blizzard Entertainment folder exists in the directory, right-click it and select. This message indicates that you are unable to connect to the selected Battle.net server. Please see the steps below for the recommended steps on how to clear the cache on a console. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.) Players may want to clear their console cache, or, if they're on PC, clear their download cache to see if that will help resolve the issue. Deleting this folder will not affect your game data and may resolve issues caused by outdated files. Instructions on how to delete your Battle.net files.
Navigate to the folder containing the cache directory: Press Windows Key+R to open the Run dialogue.

Soliciting/Plagiarism/Phishing/Impersonation, This site uses cookies to provide you with the best possible user experience. Deleting this folder will not affect your game data and may resolve issues caused by outdated files.

By continuing to use this site, you agree to the updated policies documented at, {{client.users[message.memberFromId].displayName}}, Once the console is completely powered down, unplug the power cord from the back of the console, Let the console sit unplugged for at least 5 minutes, Plug the power cord back into the console and power it on.

Troubleshooting the PLAY button in the Blizzard Battle.net app.

The console cache stores temporary data and files that usually help games run more quickly and efficiently. Type %ProgramData% into the Run field and press Enter. This article had the information I needed.

Instructions on how to delete your Battle.net files.

Occasionally the temporary data or files stored in the cache can become corrupted, partially overwritten, or otherwise go bad.

Xbox One Christopher Curley/Business Insider Unfortunately, until Microsoft adds a way to clear the cache from settings (if there already isn't a way there - I could not find one) Xbox One users will just have to keep using this method to fix some stupid crap until the industry, game developers or console developers, help us out on the cache and dedicated servers end of things. This message indicates that you are unable to connect to the selected Battle.net server. Type %ProgramData% into the Run field and press Enter. World of Warcraft Arena World Championship.

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