Is it possible to solve this probelm? I’ve the same problem.

You will be asked to enter your last top-up amount to Revolut accurate to the cent/pence (e.g. Set new fingerprint to your phone, test first for lock/unlock by phone. I cannot seem to get the pass code right and got stuck in an infinite loop of trying and failing. And the operation freezes at the same error message. Having the same problem as the others. I reinstalled the app today and it is saying my passcode is wrong.

Hi, I’m unable to see how much money I have in the account. When is this going to be resolved? My father try to reset the pasword in the app but after he introduce the telefon number it happend nothing.

Please help, Witam znam swój nr telefonu oraz hasło do aplikacji problem w tym że powiązałem revolut z kontem Google na telefonie który uległ zniszczeniu wymagana jest werifikacja meilowa na adres do którego nie mam dostępu moje poprzednie konto Google zostało zablokowane czy mógłbym zmienić adres email w aplikacji revolut i powiazac ja z nowym kontem, Hi @AndreasK can you please help, i have problem with my passcode, i change phone and i get ‘we’re sorry something has gone wrong, Hi Andreas, my partner was locked out from her account, the problem is that originally we registered her with my email address. Hi Andreas, I got locked out of my app/account yesterday. Can someone please tell us what is going on…this isn’t just my problem, go see revolut community online it’s FULL of people complaining. I have forgotten my passcode and tried to restore it through using my phone number however the app comes up with the message ‘we’re sorry something has gone wrong . But when I enter that it says: “We are sorry. I have tried reseting my password about 5 times now, still nothing. I Changed phone and i cant access the app, it says something went wrong can you help me pls. Can someone help me with this? And the Reset Passode doesn’t work either. Said passcode is wrong when I’m sure Is right. Hi, I know this post is really old, but I need help. Sometimes a textmessage with the verifying code arrives. Does anybody had success for anything they tried to do after having spoken with an employed? Started by the app asking for my pass code which it never did before.

Please fix, I’m having the same problem I forgot my passcode and tried the function and said error every time and tried deleting it and reinstalling it again didn’t work when i but the 6 code digits. Can someone help me, I need access to my Revolut account I changed my phone and now can’t log into the app. Revolut works with UK regulated entities to provide our platform such as Paysafe Financial Services Limited who are authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900015) for the issuing of electronic money and payment instruments, pursuant to a licence from MasterCard International. I deleted app and reinstalled it too. What should I do? Please someone help! try again later’.

The same issue here for three days now. The six digit code does not always come. I forget my passcode, i try to reset passcode function doesn’t work either. After reinstalling the app there is no result. I have changed mobile phone and I do not remember the passcode. Thanks. The PIN I was using stopped working. I give you all my hope to all of you…. Hi @AndreasK,

I have a problem. No one from revolut is doing anything?, i have my money in the card, and i can´t take it…. Who can I contact to help me log into the app? I’ve tried reinstalling the app already but it didn’t work. Press J to jump to the feed. Please help me. Sort it out Revolut it’s frustrating and please can someone post an explanation of why this is happening somewhere … just so we all know we’re not going insane!!! Tried contacted by messenger automat, tried by chat help only receive email for reset passcode not working.
@AndreasK. They promised quality services for Metal. It says “we’re sorry, something went wrong” after the code received via SMS is typed in. I Changed phone and i cant access the app, it says something went wrong can you help me pls. Forget my passcode. It keeps saying after I type in my number we are sorry something went wrong try again later.

Something went wrong. I am having the same problem as everyone else on this thread. Reinstall the app, ask for forgotten password, received well then email, clicked on the button on the email and when i arrive on the app (via the button in the email) i have “Une erreur s’est produite. Reset doesn’t work either. Hi there. Eschiel 16 April 2020 16:28 #65.
please could you help me, I have trouble with resetting of passcode. Press question mark to learn the rest of the keyboard shortcuts. I … I’m having the same problem right now, I haven’t even use the card yet, I’m trying to add money and something went wrong message shows up. Trying to reset my passcode. I understand your disappointment, we can agree that it is a shame for Revolut and this is a typical problem which I were affraid of before beginning Revolut… Thanks a lot. We’re sorry, something has gone wrong.Please try later

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