Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If there is sound, then proceed to the next step. The Sound Test generates audio output to the TV.

Another likely cause of audio distortion is the external device.

Check if the external source is switched on. If there is sound, then proceed to the next step. If you are using an external sound system such as a Home Theater etc, then check that the. We can help. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. JavaScript appears to be disabled in your browser. Check if the audio connector is secure at both the external source and the TV. Check if the TV Sound Out is set to correct sound out function. Press the Settings button on the LG remote control and select All Settings > Sound > Sound Test.

If you are using the TV speaker, then jump to Step 4 below. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. We apologize for this inconvenience. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. The information did not resolve my issue.

Most audio problems are caused by incorrect menu settings on the TV or external devices.

Check if the external sound system is set to the correct volume and not muted. Check an alternative external source with the sound system, such as a Blu-ray player, DVD or Gaming Console. Another likely cause of audio distortion is the external device.

If the media device is made by a company other than LG, please contact the manufacturer. In order to get the best possible experience from our website, please follow below instructions. Check an alternative external source with the sound system, such as a Blu-ray player, DVD or Gaming Console. Check if the TV Sound Out is set to Internal TV Speaker. We can help. Check if the volume is set to the correct level and not muted. If no audio is present, then the TV may require service. Check an alternative external source with the sound system.

If you have an external sound source attached: Check if the external device volume control is set to the correct level.



Try to test the media device on another TV to confirm it's working. Adjust the External Speaker slider to the left or right, to help better sync up the audio to the video you are watching.

Check if the volume is set to the correct level and not muted. Press the Settings button on the remote control and select Settings > SOUND> Sound Out, then press WHEEL or ENTER. Twitter Share

If your video or sound file is playing normally (except for the sound), you are not in one of these modes.
60% Fast Cooling with 10 Year Compressor Warranty, Find helpful information about your LG product, Facebook Share The information did not resolve my issue.
Press the Settings button on the LG remote control and select All Settings > Sound > Sound Test. to Performing a simple Sound Test reveals potential audio problems with the TV speakers or audio circuitry. Make sure the A/V cable(s) you're using (generally HDMI or RCA) are correctly and securely connected to both the TV's. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Distorted audio can be caused by faulty audio circuitry in either the TV or external audio systems. - Connecting Your Wireless Subwoofer. cable box, DVD player). With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If audio is present, then your previous external sound source is faulty.

In order to get the best possible experience from our website, please follow below instructions. If the audio distortion is still present, please proceed to schedule a repair from our Schedule a Repair . Most audio problems are caused by incorrect menu settings on the TV or external devices. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE12 or greater).

Designed with you in mind, LG products offer innovative solutions to make life good. If there is sound, then proceed to the next step. If possible test with an alternative external sound source, such as a Blu-ray player, DVD or Gaming Console. Distorted audio can be caused by faulty audio circuitry in either the TV or external audio systems.

If using an LG Home Theater, Sound Plate, or Sound Bar, refer to, If using a home theater device manufactured by another company, please contact the manufacturer.

Press the Settings button on the remote control and select Settings > SOUND, then press WHEEL or ENTER. If the audio level varies between channels, then you may need the. Get your questions answered about product setup, use and care, repair and maintenance issues. Check if the external sound system is switched to the correct input. Another likely cause of audio distortion is the external device.

External Source (e.g. Congratulations, your TV has sound! To set this, press the Settings button on the remote control and select Settings > SOUND> Adaptive Sound Control, then press WHEEL or ENTER. The information was not presented clearly. Or an external device, such as a Soundbar or Home Theater? With the sound issue isolated to a single input, try these steps: If the issue persists, your TV may require Repair Service. If there is still no sound, then the external sound system is likely to be faulty.

Check if the audio connector is secure at both the TV and the external sound system.

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