In short it reads that members could now stockpile their points (which to my knowledge, they had previously been doing) or choose to opt in for automatic certificates of $5, $10, or $15 when the accumulated points hit their respective amounts. I think if anything, in the future they should at least be upfront with it like say Kohl’s. I just contacted GameStop and they returned all my points. Put in the number located right under your barcode on your power What is the rising action of faith love and dr lazaro? Please use a html5 video capable browser to watch videos. Change ), You are commenting using your Google account. Did I win the war? Takes a lot longer than a month for this to kick in. GameSpot may get a share of the revenue if you buy anything featured on our site. GameStop increased the price of PowerUp Rewards Pro membership from $15 to $20 a year last year. “Dance for your points monkey, dance”. I got the email about switching your account settings and did it right away. Sorry, but you can't access this content! Cool to bring it to light from your experience. Luckily, the customer support was really nice and I should be getting the 95K points back in a few days. That’s a really shady business decision to just rob your customers like that. ( Log Out /  So much so that this email itself was even automatically thrown straight into the junk drawer. I do have some good news though for the people that now find themselves in the same predicament as me. When did organ music become associated with baseball? I, like so many others, had put my trust in the company (like I do with my Amazon Prime membership for example) that my accrued reward points would be there when I, and only I, decide to use them. It was a good article and thx for the heads up anyway. The $5 certificate is an in-store-only promotion and can be redeemed on "pretty much everything in the store," GameStop told GameSpot. After all this trouble and researching I found out that I couldn’t have used my Reward Certificates on a pre-order anyways and I will also be purchasing my over-the-top unnecessarily expensive copy of Red Dead Redemption 2 elsewhere as well. The number should be Be ready to provide your account info, answer some security questions, and jump through some other hoops. Does Jerry Seinfeld have Parkinson's disease? 5 dollars from your gift card, Edge card, or PowerUp Rewards card are put down for the pre-order. However, if you opt for a digital copy of Game Informer instead of the physical magazine, you can drop your price back down to $15. I then thought “Hey remember all those stupid reward points you got when you bought games and actually remembered to hand them your PowerUp Rewards card?” (because I’ll be honest most of the time I either didn’t bother or didn’t think of it and lost a lot of potential points in doing so, oh well). It can definitely be hard though in a busy world where my attention and time is drawn in a million different directions, or maybe that’s just my mild ADHD. They are doing everything completely legal. No, but it was a slight victory nonetheless. More like at least 6 months…. ALL RIGHTS RESERVED. I can’t promise you you’ll get your points back like I did, but it’s worth a shot and I wish you luck! Email news@gamespot.com. By this time it was October 17th, 2018 and I realized all these certificates and all the points I had accumulated over the years were gone. Privacy Policy, Now Playing: Top New Video Games Out On Switch, PS4, Xbox One, And PC This Week -- February 23-29, 2020, Got a news tip or want to contact us directly? Here’s where it gets shady. A customer loyalty program, PowerUp Rewards, with 55+ million members worldwide. It’s not 100% on you gamestop should have made everyone more aware of this. But please don’t let something like this deter you from going into your gamestop and supporting the hopefully excellent associates that are trying to do the best they can with what they are given. I am very glad you got at least half your points back though. Who is the longest reigning WWE Champion of all time? The products discussed here were independently chosen by our editors. About you not being able to use point certificate on a pre-order. Please keep in mind if you do call to voice your issue that the folks in store and on the phone are not the ones making these decisions and to please be kind to them as they are just doing their job like everyone else. Success!… “Not!” – Borat, 2006. up card into the box at your checkout screen. Also serve to shine negative impact on the actual brick and mortar stores. Ano ang Imahinasyong guhit na naghahati sa daigdig sa magkaibang araw? Change ), You are commenting using your Twitter account. Top New Games Out On PS5, Series X/S, Switch, And PC This Month -- November 2020, The PS5 And Xbox Series X Launch Lineups Are Weak, But That's Not The Whole Story, PS5 Console Preview: An Un-PlayStation Look That's Stark And Striking. After some research I found out that GameStop had sent e-mails out to PowerUp Rewards members all the way back in May of 2016 which you can read in the image below. I wanted the red dead 2 advertising they had so I asked and I’m getting it. Still strange though, because I also thought they used to stockpile, but ok, I’ll just go find them. Thanks for reading! Just like the ones I had unknowingly been receiving. (Because u can’t please everyone I guess) Thank you for responding. I also should choose which companies and stores I trust a bit better. Keep in mind the people at your store in most cases wAnna do what’s best for you. There more likely to cater to you if your a frequent customer and get to know them. Change ). I think they figured most people would never see these e-mails and in turn could drain most of these accounts of their points with most consumers never even knowing. The company’s consumer product network includes: www.GameStop.com. ( Log Out /  The material on this site can not be reproduced, distributed, transmitted, cached or otherwise used, except with prior written permission of Multiply. Under normal circumstances there's numbers did not need to be used for anything at all.The power forwards card is not just a discount/points card, it can also hold store credit. I began digging through all the junk they send me and find one. The $5 coupon is replacing another popular benefit where members could get 10% off used games and accessories. Ano ang mga kasabihan sa sa aking kababata? Doesn’t happen to me. It’s definitely the people at the top, but I also understand it’s a business and you have to do some things that customers aren’t always going to like. Yes you can. I check my history and I only used 60K points, where did the other 95K points go????

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