If you believe this has happened, time is of the essence. If this is the case, your HDD/SSD/Fusion has most likely failed or died.

Note: You will need an active Internet connection. If you've got a recent Time Machine backup, select Restore from Time Machine Backup in the macOS Utilities window. This puts your Mac in recovery mode. Safe Boot is a special startup method that forces your Mac to load only the minimum information it needs to run. It only takes a minute to sign up. Disk Utility displays the Mount Point of every volume attached to your Mac. Now that you know which volume is being used as the startup disk, you can return to the Startup Disk preference pane and set the correct volume as the startup disk. Tom Nelson is an engineer, programmer, network manager, and computer network and systems designer who has written for Other World Computing,and others. Immediately press and hold the Command and R keys on your keyboard to start your Mac from macOS Recovery. Press the power button once to turn your Mac back on. Complete the Setup process and wait for your Mac to finish. If you can start your Mac up from a different drive, you may need to repair or replace your original startup drive. In this guide, we will discuss all the factors and provide comprehensive software and hardware solutions to solve the folder with question mark mac not startup problems. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system. Click the System Preferences icon in the Dock or select System Preferences from the Apple menu. Safe Boot also checks the startup drive for disk issues and attempts to repair any problems it encounters.

| 25 Jul 17. This could happens because files that are needed to boot the computer are damaged, or the drive's directory is damaged.

These are related but not identical issues. The startup drive's mount point is always "/"; that’s the forward slash character without the quote marks. To start the conversation again, simply ask a new question. at boot Once your Mac has booted using Safe Boot, go ahead and restart your Mac to see if the original question mark issue has been resolved. The startup drive is always the root or start of the file system in the Mac OS. (S.M.A.R.T. You'll need to restart your Mac for the change to take effect. If no errors are reported click on the Repair Permissions button. If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. I can't proceed further except to hit start button and restart with the same effect, MacBook Keep holding both until you see either a world globe or the Apple logo. If it does not say "Verified" then the disk is failing or failed. I suggest using Ethernet if possible because it is three times faster than wireless. status of the hard drive. Continue selecting volumes in the Disk Utility sidebar until you find the startup volume. When Disk Utility loads select the out-dented disk entry (usually, mfgr. Problems with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.

When that's done, you should have a fresh install of macOS on your startup drive with all your data intact. This site contains user submitted content, comments and opinions and is for informational purposes only. If you're still having startup issues, try starting from another device.

status is not reported on external Firewire or USB disks.) When you first power on the computer, but after you hear that happy chime sound, press and hold Command and the R-key. Chances are your selected startup drive is having issues, possibly disk errors that may be preventing the necessary startup data from properly loading. A list of drives that are currently connected to your Mac and have OS X, macOS, or another bootable operating system installed on them will be displayed. You can use the Mac’s OS X Startup Shortcuts to pick a different drive to temporarily boot from. The reasons for that range from the relatively benign (you've previously started up from an external disk and unplugged it) to the more serious (your Mac's hard drive has failed catastrophically).

That's a signal that your Mac is unable to find its startup disk and so unable to boot. To start the conversation again, simply ask a new question. The flashing question mark is your Mac's way of telling you that it's having trouble finding a bootable operating system. From the information in your question, it sounds like your Mac does eventually find a disk it can use as the startup drive and finishes the boot process. Reinstall Lion or later Without Erasing The Drive. Sign up to join this community.

But sometimes you may find your Mac displaying the question mark icon, either for a short time before finally finishing the startup process or it may appear stuck on the question mark, waiting for your help. This is the OSX recovery screen, necessary for trouble shooting the question mark mystery folder. The forward slash is used to indicate the root or starting point of the Mac's hierarchical file system. If it does not say "Verified" then the hard drive is failing or failed.

It contains helpful guides to getting your Mac up and running.​. The best course of action then is to make an appointment with a Genius at your nearest Apple Store and ask for help.

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